You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging. Please ship all returns to our Pottsville, PA location with ATTN. Returns on the package, if the return is a result of our error (if you received an incorrect or defective item, etc.) then we will pay the return shipping charges and provide you with a call tag. All returns may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the part number, serial number or UPC, or returned more then 30 days after delivery. Special order items will incur a restocking fee of 20% of the total sell price.